1. Introduction

Welcome to the Mirsaly platform, operated by Systems Ocean Est. By using this platform, you agree to fully comply with these terms, as well as the Messaging and Commerce policies of Meta's WhatsApp Business.

2. Accounts & Meta Compliance

• Information provided during registration must be accurate and up-to-date.
• It is strictly prohibited to use the platform to promote or sell prohibited goods as per the WhatsApp Commerce Policy.
• We reserve the right to suspend or ban any account that violates our terms or Meta’s Terms and Conditions without prior notice.

3. Business Obligations (Opt-in & Messaging)

Businesses connecting their WhatsApp numbers to our platform must agree to:

• Obtain clear, explicit, and prior consent (Opt-in) from customers before sending any promotional messages or notifications.
• Strictly avoid sending unsolicited messages (Spam), abusive, or harassing content.
• Take full responsibility for message content, ensuring compliance with the WhatsApp Business Policy.

4. Freelancer (Agent) Obligations

• Maintain utmost professionalism and etiquette when responding to clients.
• Strictly maintain the confidentiality of business and customer data; exploiting or leaking conversations is prohibited.
• Commit to the working hours and quality standards agreed upon with the employing businesses.

5. Disclaimer

Our platform operates as a technical intermediary utilizing the WhatsApp Business API. We hold no legal liability for the quality of services/products provided by businesses to end customers. Furthermore, we are not liable for any damages if Meta blocks or restricts your WhatsApp number due to policy violations.